This Privacy Policy explains which personal data Space29 processes, for what purposes, and what rights visitors of this website have. Space29 operates in accordance with Regulation (EU) 2016/679 (GDPR) and Slovenian law.

Data Controller

Space29 Email: jani@space29.com

Data We Process

When you visit the website

• IP address
• browser and device information
• time of visit and viewed content
• essential cookies
• anonymous analytics

When you contact us via email or form

• email address
• name (if provided)
• message content

When subscribing to the newsletter

• email address
• IP address at subscription
• subscription and unsubscription time

When purchasing in the online shop

• first and last name
• delivery address
• billing address
• email address
• phone number
• order details
• payment information (processed by the payment provider)

For returns or complaints

• order information
• communication with the user

Why We Process Data

Website operation

• displaying content
• security
• basic analytics

Communication

• responding to questions
• user support

Newsletter

• sending updates and content
• managing subscriptions

Online shop

• processing orders
• product delivery
• issuing invoices
• handling returns and complaints

Legal obligations

• accounting and record‑keeping
• dispute resolution

Legal Bases

• consent (newsletter, cookies, contact form)
• contract (online purchases)
• legal obligation (accounting, tax requirements)
• legitimate interest (security, website functionality, analytics)

Data Retention

• technical data: up to 12 months
• contact messages: until communication is completed
• newsletter data: until unsubscribed
• purchase data: 10 years (legal requirement)
• complaints: until the procedure is completed

Data Sharing

Data is shared only with partners essential for providing our services:

• delivery services
• payment providers
• accounting
• newsletter service providers
• hosting and security providers

All partners process data in accordance with GDPR and exclusively on behalf of Space29.

Cookies

The website uses:

• essential cookies
• analytical cookies (anonymized)
• cookies for cart and checkout

Users can delete or limit cookies at any time in their browser settings.

User Rights

Users may request at any time:

• access to their data
• correction
• deletion
• restriction of processing
• objection
• data portability
• withdrawal of consent

Requests can be sent to jani@space29.com.

Security

Space29 uses technical and organizational measures to protect data from loss, misuse, or unauthorized access.

Changes to This Policy

This Privacy Policy may be updated occasionally. The current version is always available on this page.